Privacy Policy
This Privacy Policy explains how Pure Bima collects, uses, shares, and protects your personal information when you use our website and services.
Last updated: 13 July 20261Introduction
Pure Bima ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy applies to the Pure Bima website ("Site") and to any quote request, callback request, or enquiry you submit through it.
By using the Site, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please refrain from using the Site.
2Information We Collect
We collect information you provide directly, as well as some information automatically when you visit the Site.
| Category | Examples |
|---|---|
| Contact details | Full name, phone number, email address, city |
| Insurance requirement | Type of plan you're enquiring about (Term Life, Health, Motor, Home, Child Education) and any message you add |
| Technical data | IP address, browser type, device type, pages visited, and time spent on the Site |
| Communication records | Call recordings, WhatsApp/SMS chats, or emails exchanged with our team, where applicable |
We do not knowingly collect sensitive financial information such as bank account numbers or card details through this Site; any such details are handled directly on the insurer's secure payment page.
3How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and provide the insurance quote or information you requested.
- Connect you with the right insurer or plan based on your stated requirement.
- Improve our Site, content, and overall user experience.
- Send you relevant updates about your enquiry, offers, or renewal reminders, where you've consented to this.
- Comply with legal, regulatory, or insurance-industry obligations.
4Communication Consent
By submitting the contact form on our Site, you consent to being contacted by Pure Bima and/or our insurer partners via phone call, SMS, WhatsApp, or email regarding your enquiry, even if your number is registered under NDNC (National Do Not Call) preferences, as permitted under applicable TRAI regulations for enquiry-based communication.
You can withdraw this consent at any time by contacting us using the details at the bottom of this page.
5Sharing With Insurers & Partners
To provide you with a quote or process your enquiry, we may share your details with the relevant insurance company or authorised partner you've expressed interest in. These partners are bound by their own privacy practices and regulatory obligations as licensed insurers.
We do not sell your personal information to third parties for their independent marketing use.
6Cookies & Tracking
Our Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve performance. You can disable cookies through your browser settings, though some features of the Site may not function correctly without them.
7Data Storage & Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, respond to your enquiry, or comply with legal and regulatory record-keeping requirements. Once no longer needed, your information is securely deleted or anonymised.
9Your Rights & Choices
Depending on applicable law, you may have the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information, subject to legal or regulatory retention requirements.
- Opt out of promotional communications at any time.
To exercise any of these rights, please contact us using the details provided below.
10Children's Privacy
Our Site and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11Third-Party Links
Our Site may contain links to insurer websites or other third-party platforms. This Privacy Policy does not apply to those external sites, and we encourage you to review their respective privacy policies before sharing any information with them.
12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
?Questions About Your Privacy?
If you have any questions about this Privacy Policy or how your data is handled, please reach out to our team.